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Slack Notifications

OpsCenter Probes can be configured to send notifications when the probe’s condition matches by Slack message. When using the “Notify Others” option, a comma-separated list of Slack users, email addresses, or Slack channels may be provided.

Slack App Installation

The first time only, the Sundeck Slack app needs to be installed to your Slack workspace. When logged-in to your Sundeck account, click the “Add to Slack” button in drop-down menu in the upper-right corner of the screen.

Add To Slack

This will load a Slack authorization page to confirm the permissions that the Sundeck Slack app is requesting. Choose the correct Slack workspace (if you are logged in to multiple workspaces), and then click ‘Allow’.

Finally, you will be redirected back to Sundeck. You can now configure Slack notifications for your OpsCenter Probes.

Note: You may only link your Sundeck account to one Slack workspace. If you install the Slack app to a different Slack workspace from the same Sundeck account, the previous workspace will no longer receive notifications.

Configure Slack Notifications

When enabling “Notify Author”, Sundeck will send a direct message to the user who ran the query which matched the probe condition. To link the Snowflake user to the Slack user, the Snowflake user’s email address must be the same as the email address of the Slack user. If the Snowflake user does not have an email sent, the OpsCenter probe will not attempt to send a Slack message.

When enabling “Notify Others”, you can provide a comma-separated list of the following:

  • A Slack username (e.g. @josh)
    • This is known as the Slack “Display Name” in a user’s Slack profile.
  • A Slack user’s email address (e.g. josh@sundeck.io)
  • A Slack channel (e.g. #sundeck-probe-notifications)

For each value, Sundeck will attempt to find matching user/channel in the linked Slack workspace. If no match is found, the notification will not be sent and this will be recorded in the REPORTING.PROBE_ACTIONS view.

If the Slack channel is private, you must invite the Sundeck Slack app to the channel in order for Sundeck to send messages to that private channel. You can add the app to a channel by typing /invite @sundeck in the channel or by clicking on the channel’s title in the Slack UI, clicking the “Integrations” button, and then adding the Sundeck app.

Private Slack Channel

Add Sundeck to Private Channel

Example Probe Notification

In the following example, this probe is configured to notify the query’s author via Slack and also notify the Slack user whose email address is josh@sundeck.io, the Slack user with the name @Robert Maybin, and the Slack channel #sundeck-probe-notifications.

Slack Probe Notifications